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Orders are processed and delivered on working days only (Monday through Friday, excluding bank holidays). Orders placed on Saturday and Sunday will be processed on the following business day. 

UK Delivery:

  • UK Standard – Royal Mail Free
  • UK Signed For  – £3.00
  • For any other Special Delivery requirements, please contact us and we will try to accommodate your request.

International Delivery:

  • Europe Standard – Free
  • Europe – Recorded £4.00 (Recommended)
  • Middle-East Standard – Free
  • Middle-East Recorded £4.00 (Recommended)
  • Rest of the World £7.00

Please note for all international delivery Falah Aly is not responsible for any customs duty incurred.

We do not accept any liability whatsoever for delayed delivery caused by any third party.

Damages:  All orders cancelled after 48 hours are subject to whether or not your order has been shipped. Refunds will only be issued to the original debit/credit card that you use when placing your order.

  • If you order has posted, the buyer will also be responsible for actual return shipping charges.
  • We do not accept any liability whatsoever for delayed delivery caused by any third party.

Cancellations & Refunds:

  • If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact us using information in “contact” page

Falah Aly Makeup